Q: Can I modify my order?A: Yes—within 1 hour of placement. Contact
[email protected] with your order number.
Q: How do I track my order?A: You’ll get a tracking number via email. US orders: Track via USPS. Canadian orders: Track via Canada Post.
Q: How long does delivery take?A: US: 5–10 . Canada: 7–15
Q: Will I pay extra for Canadian orders?A: Yes—customs duties/taxes may apply, paid upon delivery.
Q: How should I care for my items?A: Follow the care label inside each product for style-specific guidelines:
- Halter Tops & Vests: Refer to label for washing/drying to preserve fit and shape.
- Skirts: Typically machine-washable (gentle cycle) or dry-clean only (per label).
- Jeans: Follow label instructions to maintain fit and prevent fading/wrinkling.
Q: Do the jeans run true to size?A: Yes—our jeans follow standard US women’s sizing, with a focus on waist and hip fit. Refer to the Size Guide for detailed waist/hip measurements; size up for a relaxed fit, stick to your usual size for a tailored look.
Q: Are halter tops adjustable or prone to slipping?A: Our halter tops are designed for a secure fit—most feature adjustable straps (per product page details). Follow your standard size for chest fit; size up if you prefer extra coverage.
Q: How do the vests fit? Are they cropped or full-length?A: Our vests have a versatile, mid-length fit—ideal for layering over tops or dresses. They follow standard sizing; size up if you plan to layer over thick tops, or stick to your usual size for a sleek look.
Q: How long for a refund?A: 5–7 business days after inspection—bank processing varies.
Q: Can I return jeans if they don’t fit my waist?A: Yes—if they’re unworn, have original tags intact, and are returned within 30 days. Ensure you check waist measurements in the Size Guide before ordering for a better fit.
Q: Who pays return shipping?A: We cover it for defective/incorrect items; you pay for change of mind/size.
